RAIN CHECKS ARE ISSUED ON THE DATE AND LOCATION OF YOUR RENTAL ONLY. CUSTOMERS MUST APPEAR AT THE MARINA AT THE TIME RESERVED.
RAIN CHECKS ARE ISSUED BY THE LOCATION MANAGER ONLY.
Rain checks are NOT issued by our Reservations Department.
Please do not contact them to request a rain check as they are not authorized to issue one. Rain checks are issued by the Sam’s Dock location manager at the marina on the date and time of your scheduled reservation ONLY.
Rain Checks are offered at the sole discretion of Sam’s Dock. Rain Checks are offered when weather conditions are dangerous (ie High winds, lightning, tornado warnings). Sam’s Dock will not offer a rain check if conditions are merely not-ideal, such as it being overcast or light misting. Rain checks are never offered in advance.
When issued a rain check, it must be used within 365 days of purchase or it will be forfeited.
Sam’s Dock is not responsible for your loss of monies paid to vendors (ie DJ, Catering). Please do NOT schedule any vendors who might charge a cancellation fee if your reservation is cancelled/postponed by us due to dangerous weather.
Rain checks must be used at the marina location of your original reservation. We will not transfer your credit to another location on the same lake, or to another location on another lake which we serve. This policy applies to all of our boats, watercraft and party boat charters.
We will not entertain any requests for full or partial refunds for vendor cancellation penalties.